This error could occur when trying a complete install, or when trying to update your Spectrasonics instruments.
If you're are trying to complete a full install, this could indicate that either the DATA folder, or STEAM folder is no longer inside the installation folder, or that the installation folder is incomplete.
Check your installation folder hierarchy to make sure that no files or folders have been dragged out of the installation folder:
If you are trying to update your Spectrasonics instruments (via running an updater installer) you may need to change the permissions of your STEAM folder by going through these steps:
If you try the steps in this article and are still recieving error messages, please contact firstname.lastname@example.org for additional help.