Knowledgebase > Installation > Troubleshooting > Error: 'VCRUNTIME140.dll' and 'MSVCP140.dll' missing in Windows 10

Error: 'VCRUNTIME140.dll' and 'MSVCP140.dll' missing in Windows 10

If you are seeing either of the error messages below after installing your Spectrasonics instrument, please follow the steps in this article to resolve them.

1. Uninstall the 2015 and/or 2017 versions of the Microsoft Visual C++ Redistributables that are installed on your PC.

2. Install the "x64: vc_redist.x64.exe" update found in this Microsoft Support article.

< back to topics