If you run a software update and your standalone instrument gets updated but it is not updating in your DAW that indicates that your DAW is looking at an older Spectrasonics plug-in file.
Windows systems allow the users to install the updates to any location that they choose. For this reason, it's important to install the updates to the same location that your DAW is referencing in its Plugin Manager.
A catch-all solution is to remove all the instrument's .DLL files (for example, Omnisphere.dll) from the computer and run the latest software update from your Spectrasonics.net user account.
You'll also need to ensure that your DAW's plug-in manager is directed to the same location your installing your update to. We recommend using the default locations for Spectrasonics plug-in files.
The default plug-in locations are:
Windows: C: Program Files Steinberg vstplugins
Windows (32 bit): C: Program Files (x86) Steinberg vstplugins
If you would like to install your plug-in files to a custom location, make sure your software update and DAW are directed to that custom location.
Additionally, make sure you don't have the same plug-in file in multiple locations - this may cause errors.
In Omnisphere and Keyscape, you can view the plugin DLL file path that your DAW is currently referencing and use that location to install your software update to. To view this file path, simply select the Spectrasonics logo in the top right corner of your instrument and then click on Diagnostics button.