This is a guide for using a Download Manager to install on a Mac. (These steps are applicable to installing Omnisphere, Keyscape, Trilian, and Stylus RMX.)
After purchasing your instrument from our Webstore, or requesting an additional download from the Reinstall tab in your User Account area, you will receive an email which contains links for your download manager.
1.) Click on the "Download Manager for Mac" link from the email in your inbox as shown below:
*PLEASE NOTE: If you don’t see the email with the download links, please check your spam folders. (If you still aren’t able to find your download links please contact info@spectrasonics.net for help.)
2.) After the download completes, navigate to Finder > Downloads > then double-click on the Download Manager.dmg file. When you open the download manager, a new window will pop up with a purple "Spectrasonics Download Manager" icon inside.
*Do not move the purple icon outside of the Finder window!
*Double-click on the purple "Spectrasonics Download Manager" icon to start the download manager.
Upon opening, a new Mac system window will ask if you are sure you would like to open the application in this disk image. *Go ahead and click "Open" as shown below:
*PLEASE NOTE: If you are unable to open the Download Manager, please ensure that you have enabled apps downloaded from App Store and Identified developers selected in System Preferences > Security & Privacy > General.
3.) The download manager will then prompt you to choose a location for where you would like to save the installation folder. Once you have selected a location, click "Next."
*PLEASE NOTE: The installation folder will require the same amount of storage space as the instrument, so, having both the installation folder and installing the instrument will double the storage space requirements (*temporarily):
Omnisphere: 122 GB total space needed
Keyscape: 162 GB total space needed
Trilian: 72 GB total space needed
Stylus RMX: 32 GB total space needed
Note: If you don't have enough storage space on your computer, you can download the Installation folder to an external storage drive. (To do so, use the "Browse" button to select your desired download destination, then click Next to begin the download.)
(**Please Note: the "download manager" doesn't install the instrument - it only downloads the installer that you will use to complete the installation.)
*The download will take some time as it is determined by the speed of your internet connection.
4.) Once the download completes: Open the Mac folder, and double-click on the installer.pkg to start the installation process:
A Mac system message may appear when opening the .pkg file - click "Allow" if it does:
5.) Click "Continue" to start the installer.
The Destination Select and Installation Type steps will install the Software (the plugin files and standalone application), which will be installed on your main computer drive.
*Optional: During the "Preparation" step, you will be given an option to choose a destination for your STEAM folder. We recommend installing the library in the default location by clicking continue. (Unless you would prefer the library be installed on an external drive - then select "Browse" and pick your external drive as the location.)
**If you do not see the Choose Location option during the install, this means that there is already a STEAM folder (or STEAM alias) in the default location that is preventing the installer from choosing a different location. There would be a STEAM folder here if you have other Spectrasonics Instruments (Omnisphere, Keyscape, and Trilian need to be in the same STEAM folder), or from a previously attempted installation. If you need to pick a different location to install, please check out this article for instructions.
8.) Once the installation completes, go ahead and close the installer:
9.) We recommend restarting your computer as this is a good habit when installing software. Once the computer is restarted, open the standalone application. If it asks you to authorize, you can check our instructions in THIS ARTICLE. (After you authorize, or if your instrument is not asking for authorization, click anywhere on the instrument startup screen and you should be all set to make music!)
If you encounter any issues or have any questions, please reach out to info@spectrasonics.net and we'll be happy to assist you!
*The installation folder can be removed after you have successfully installed the instrument to recover the storage space it was using. Please note that the STEAM folder and the Installation folder are to separate folders. Do not remove your STEAM folder, or your instrument will not work.